SuperCargo STR Warranty

Claim Form

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SUPERCARGO STR LIMITED WARRANTY

 CONDITIONS

Sutong China Tire Resources, Inc. (SCTR) hereby warrants that every new tire purchased under this limited warranty from an authorized dealer of SCTR is free from defects in workmanship and material for the life of the original tread, down to 2/32”, at which point the tire is considered to be legally worn out.

If a defect in workmanship and materials is found in any tire within the first 1/32” of the original tread:

  1. The defective tire will be replaced with a comparable new SCTR tire by an authorized SCTR authorized dealer. Proof of replacement will be required.
  2. Applicable taxes on the new tire shall be the responsibility of the owner.
  3. The cost of the mounting and balancing is the responsibility of the owner.
  4. Free replacement applies to new first quality tires only. Blems, retreads, and road hazards are specifically excluded.

If a defect in workmanship and materials is found in any SCTR tire covered by this limited warranty after the first 1/32” of the original tread:

  1. The credit will be given towards a comparable new SCTR tire in proportion to the original usable tread remaining on such defective tire.
  2. Applicable taxes on the new tire shall be the responsibility of the owner.
  3. The cost of the mounting and balancing service shall be the responsibility of the owner.
  4. This limited warranty applies to new first quality SCTR tires only. Blems, retreads and road hazards are specifically excluded.

Adjustment for out-of-balance or out-of-round tires is allowed only during the first 1/32” of the original tread.

EXCLUSIONS

  1. SCTR limited warranties only extend to the original purchaser and the original vehicle on which they were mounted and are not assignable to subsequent purchasers or vehicles. Warranties only apply for two years from the date of purchase.
    This limited warranty is applicable in the United States and Canada only. Tires used or equipped on a vehicle registered or operated outside the United States and Canada are not covered by this warranty.
  2. The following is not covered by this limited warranty:
    1. Tires branded or marked “Non-Adjustable” (N/A) or “Blemished” (Blem) or previously adjusted tires.
    2. Failure, damage, or irregular wear due to:
      1. Road hazards (i.e. puncture, cut, snag, impact breaks, etc.) and/or collision damage.
      2. Fire, accident, vandalism, improper alignment, wheel imbalance, faulty shocks or brakes.
      3. Misapplication of tire or use of an improper inner tube.
      4. Alteration of the tire or addition of foreign material, including chemical balancing materials.
  3. Cost of mounting and balancing service.
  4. Loss of time or use, inconvenience, or any incidental or consequential damages.

OWNER’S OBLIGATIONS

In order to be eligible for SCTR, limited warranty service, the owner must:

  1. Present the defective tire to an authorized SCTR dealer from which the original purchase was made.
  2. Present proof of purchase to the satisfaction of the dealer.
  3. Complete and sign a SCTR, claim form, available at any SCTR, Inc. authorized dealer.
  4. All claims must be made within 30 days of the defect discovery or tire failure.
  5. Sutong reserves the right to inspect the tire before making any adjustment.
  6. Pay the amount due on a new tire, less the amount of credit; including taxes, mounting and balancing charges or cost of other services ordered.

LIMITED WARRANTY DISCLAIMER

This limited warranty, or any warranty stated or referred to herein, is exclusive and in lieu of any other warranty regarding the quality of SCTR tires, whether expressed or implied, and remedies for breach thereof shall be limited to those specifically provided herein.